Everyday Tech Help in Wausau
Not sure what's wrong? You don't need to diagnose it yourself. Tell us what's happening and we'll help figure it out together.
Why people book this visit
You don't have to diagnose it first
This is general in-home troubleshooting for everyday technology, so you don't need to know which category your problem belongs to. You can simply book help instead of spending hours online trying to identify it yourself.
Help right where it's happening
We work one-on-one in your home, where we can see the actual computer, printer, Wi-Fi, television or phone involved. Problems are usually far easier to understand in person than over the phone.
Explained in plain language
We explain what happened in normal, everyday words — so you leave understanding your technology a little better, not just watching the problem disappear for now.
What we can help with
- A computer that's acting strangely
- Email trouble
- A device that won't connect
- Bluetooth issues
- Software problems
- Settings that got changed
- Login and password trouble
- A printer that stopped working
- Basic account problems
- “Something just isn't working”
Every home is different — this is a guide, not a fixed checklist. Tell us what matters most and we'll focus there first.
A common situation
Something worked yesterday — and today it doesn't.
You sit down at your computer and suddenly the printer is offline. Or your email asks you to sign in again and the password you always use isn't working. Maybe your phone stopped connecting to your car.
You don't need to know whether the cause is Wi-Fi, Bluetooth, Windows, an account setting or something else entirely.
That's exactly what Everyday Tech Help is for.
This is a relatable example, not a specific customer's story.
What happens during your visit
- 1Tell us what you noticed.
- 2We take a look at the problem.
- 3We explain what appears to be causing it.
- 4We work through the normal troubleshooting steps.
- 5We show you what changed.
- 6We answer your questions before we go.
What's included with every visit
- A clear flat price, explained before we start
- Unhurried, one-on-one help in your home
- A plain-English explanation of what changed
- Time to ask your questions before we go
This is a good fit if…
- You're not sure which service you actually need
- Something changed and you'd rather not troubleshoot alone
- You want a patient person to look and explain what's going on
Ready to book Everyday Tech Help?
Pick a time online in a couple of minutes, or call and talk to a friendly local person first.
Common questions
How much does Everyday Tech Help cost in Wausau?
Everyday Tech Help is a flat $99. In-home visits across our listed service areas are included in the flat service price — no separate travel charge. We'll always explain the price before we begin, and replacement parts, new equipment or hardware you ask us to purchase are not included in the service price. We’ll always explain any additional cost and get your approval before buying anything.
Can someone come to my house to help?
Yes. We primarily provide in-home technology help across Wausau, Schofield, Weston, Rothschild, Kronenwetter, Mosinee and Merrill. In-home visits across our listed service areas are included in the flat service price — no separate travel charge.
How long does the appointment take?
We plan for about 60 minutes. Some visits go quicker and some need a little longer — we'll let you know if anything changes.
How do I pay?
You can choose to pay after your appointment. No online prepayment is required to book. We accept Card, Cash, Check.