In-Home Tech Help • Wausau, Wisconsin
Friendly, Local Help With Everyday Technology
Computers, phones, printers, Wi-Fi, TVs and more. We come to your home and help you get it working.
Clear flat-rate pricing. Patient local help. No confusing tech talk.
If we miss your call, please leave a voicemail with your name, number and what you need help with. We’ll get back to you as soon as we can. You can also schedule online anytime.
Serving Wausau and nearby Central Wisconsin communities.
- Local In-Home Service
- Clear Prices
- Patient Help
- No Surprise Charges
What Can We Help You With?
Choose the option that sounds closest. If you're not sure, choose Everyday Tech Help. We'll figure it out together.
Everyday Tech Help
Something isn't working and you're not sure what service you need? Start here.
Book Everyday Tech HelpComputer Setup
We'll help set up your new laptop or desktop and get the important basics working.
Book Computer SetupPhone or Tablet Setup
Get comfortable with your iPhone, Android phone, iPad or tablet.
Book Phone or Tablet HelpPrinter Help
Printer setup, Wi-Fi connection and everyday printer troubleshooting.
Book Printer HelpWi-Fi & Internet Help
Help with slow, unreliable or confusing home Wi-Fi and internet equipment.
Internet-provider outages and required new hardware are outside our control.
Book Wi-Fi HelpTV & Streaming Help
Get your TV and streaming services working without spending the afternoon fighting the remote.
Book TV & Streaming HelpPhotos, Files & Data Transfer
Help moving important photos, documents and files from one device to another.
Extremely large, damaged or failing drives may require separate data-recovery services.
Book File Transfer HelpSmart Home Setup
Help setting up common smart-home devices and getting them connected.
This does not include electrical work. Complex mounting, hardwiring or extensive installation may require separate approval or another professional.
Book Smart Home HelpPersonal Technology Lesson
Sit down one-on-one with a patient local person and learn the technology you actually want to understand.
Book a Technology LessonHome Tech Checkup
A simple review of the important technology around your home.
This is educational, basic support — not a professional cybersecurity audit.
Book a Home Tech CheckupSimple Prices. No Surprise Bill.
The price shown is the normal flat rate for the service you booked. If we discover that your situation requires something outside the normal service, we'll explain it before doing any additional work.
- 1
Pick Your Service
See the price before booking.
- 2
We Take a Look
Your technician figures out what is happening.
- 3
You Approve Anything Extra
No surprise work and no surprise charge.
Parts, replacement equipment and customer-purchased hardware are not included unless specifically stated.
Don't Know What Service You Need?
You don't need to diagnose the problem yourself. That's our job.
Choose Everyday Tech Help for $99, tell us what's happening in your own words, and we'll take it from there.
Or call us and explain what's happening.
Getting Help Should Be Easy
- 1
Tell Us What's Wrong
Choose a service or simply choose Everyday Tech Help.
- 2
Pick a Time
Choose an available appointment that works for you.
- 3
We Come to You
A local technician comes to your home.
- 4
Get It Working
We'll help solve the problem and explain what happened in plain English.
No confusing contracts. No technical jargon. No mystery pricing.
Optional Membership
Wausau Tech Care
An optional plan for households that use our help more than once a year. Never required.
or $199/year
Membership is never required and is never preselected when you book. You can add it later if it makes sense for your household.
$20 Off Home Visits
Members receive a $20 discount on eligible standard home visits.
Priority Scheduling
Members receive earlier appointment options when available.
Quick Help Line
Reach us for reasonable short everyday technology questions between visits.
Annual Home Tech Checkup
One standard Home Tech Checkup included each membership year.
Scam Second Opinion
Check with us before clicking a suspicious link or responding to a suspicious message. This is general technology guidance, not financial, legal or cybersecurity advice.
Family Contact Option
With your permission, a trusted family member can be included in appointment information or follow-up.
No Long-Term Contract
Monthly membership can be cancelled according to our published membership terms.
Booking Help for a Parent or Loved One?
You can schedule the visit for them. We'll collect your contact information and the information for the person we'll be helping.
- A parent needs help with a new phone
- A grandparent needs printer help
- A family member is worried about a suspicious message
- A parent needs help with Wi-Fi
- A loved one wants patient technology instruction
Technology Help You Can Trust
Real Local People
Know who is coming to your home.
Clear Pricing
See the normal price before you book.
Patient Help
Ask questions. We'll explain what we're doing without making you feel rushed.
Your Privacy Matters
Whenever practical, we'll ask you to enter sensitive passwords yourself.
No Surprise Remote Calls
We will never unexpectedly call claiming your computer is infected or demanding remote access.
No Gift Cards. Ever.
We will never ask you to buy gift cards, cryptocurrency or transfer money to “protect” an account.
How to Know It's Really Us
Scammers often pretend to be tech support. Here's our promise so you always know the difference.
- We will never call out of the blue claiming your computer is infected.
- We will never demand remote access to your computer.
- We will never ask you to buy gift cards or cryptocurrency.
- We will never pressure you to transfer money to “protect” an account.
Local Help From People Who Get It
Wausau Tech Support is a local, in-home technology-help service for the Wausau area. We help neighbors get their everyday technology working without the confusing jargon, the pressure or the mystery bill.
Whether it's a new phone, a stubborn printer, slow Wi-Fi or just wanting to finally understand how something works, we're here to help patiently and clearly.
Where We Help
We provide in-home service throughout Wausau and nearby Central Wisconsin communities, including:
- Wausau
- Schofield
- Weston
- Rothschild
- Kronenwetter
- Mosinee
- Merrill
Not sure if you're in our area? Just ask when you book.
Common Questions
Ready to Get Your Technology Working?
Book a home visit online in a couple of minutes, or call and talk to a real local person.